Managing your Governance, Risk, and Compliance (GRC) needs is challenging. To succeed, a business is well advised to use a dedicated GRC tool; the right one allows you to stay aware of your organization’s risk posture, align your business and strategic objectives with information technology, and continually meet your compliance responsibilities.

Choosing the right tool with the right GRC capabilities can be challenging. In this article, we’ll consider the issues involved and how you can choose right when buying GRC technology.

What Is GRC?

GRC is an integrated approach to managing the organization’s governance, IT and security risks, and regulatory compliance functions. This allows you to strengthen cybersecurity, reduce uncertainty, cut costs, and improve business decision-making.

The three pillars of a GRC program are governance, risk management, and compliance.


Governance encompasses all the policies, processes, rules, and controls that help align functional groups and business units with the organization’s objectives and guide them toward achieving them.

Effective governance enables senior management to oversee, control, and coordinate employees, resources, applications, infrastructures, and behaviors. It brings greater accountability into the organization and promotes corporate citizenship and ethical business practices.

A well-governed organization can effectively balance the interests of various stakeholders to ensure fair play, minimize conflict, and achieve mutually beneficial outcomes.

Risk Management

Risk management is a holistic framework that allows the organization to identify, assess, control, and minimize all its risks: financial, reputational, regulatory, strategic, operational, transactional, and cybersecurity.

A risk management program incorporates processes, tools, procedures, and resources to optimize the risk profile, create a risk-aware culture, and implement the right mitigation strategies to maintain business continuity and competitiveness.


A formal compliance function helps the organization to comply effectively with industry and government regulations. This engenders trust, strengthens its competitive position, and protects company assets from security breaches, data losses, and financial penalties.

With a GRC program, the enterprise can create robust compliance policies, assessments, and procedures. It also helps align internal audit, external audit, and compliance functions.

What Are the Benefits of Using a GRC Tool?

In the modern business landscape, organizations in every industry must manage auditing, risk assessments, compliance, vendor assessments, cybersecurity threats, and disaster recovery. It’s challenging to address all these moving parts. Here’s where you can reap the benefits of a GRC tool.

Process Consolidation and Consistency

A GRC tool includes workflows and functions to centralize GRC processes and make them consistent. It provides a single source of truth to view and manage records and issues across different functional units.

You can resolve issues faster with minimal confusion or rework by improving collaboration and communication among various groups, such as audit, information security, compliance, and risk management.

Clear Organizational Hierarchy

A GRC tool maps each business unit to relevant business processes, applications, and systems. Creating such a hierarchy helps set up a central authoritative inventory of business units, applications, and procedures, making managing enterprise-wide risk and compliance requirements easier.

Centralized Policies, Controls, and Results

A GRC tool displays all relevant GRC information (such as audit results, risk assessments, vulnerability scans, and penetration tests) in one place and in a user-friendly format, making it easy to share and take appropriate action.

Improved Coordination

With a GRC tool, users in both business and IT can view a complete picture of GRC status and controls and understand the various risks and challenges. They can then coordinate better to address these risks, improve governance, and achieve compliance.

Use Cases for a GRC Tool

Automate Vendor Risk Management

Vendors’ access to your assets or sensitive data creates risks for your organization (potentially severe ones). To control this risk, you must manage every vendor relationship throughout its lifecycle, from due diligence and vendor onboarding to SLA management, audits, and contract renewals.

A GRC tool offers automation to streamline your vendor and third-party risk management and compliance program.

Operational Risk management

Identify, assess, monitor, and control threats to business operations with a GRC tool. Discover relevant risks, apply controls, and measure their effectiveness to minimize operational risk and maintain business continuity.

Policy and Procedure Management

A GRC tool provides a standardized management system to create and enforce policies, assess performance, and manage exceptions and issues. It also brings greater transparency to the organization, so everyone knows what they expect to meet the defined standards.

Centralized Service Level Agreements (SLA) Management

With a GRC tool, you can create and manage all SLA metrics and minimum thresholds from one central location. Then, link SLAs to vendors and contracts and send reminders or alerts when you identify issues that affect vendor performance. You also gain more leverage in contract negotiations with vendors by tracking key risk indicators over time.

Automated Incident Management

Automate the incident response process with a GRC tool. Create and apply relevant business rules, direct incidents to the proper channels, and design appropriate corrective actions. You can also track response progress on a central dashboard and create an audit trail for later analysis.

What Are the Requirements of a GRC Tool?

The best GRC tools include the following features and capabilities:

  • Content and document management
  • Workflow management
  • Audit management
  • Risk data management
  • Analytics
  • Dashboards and reports

A GRC tool is a significant investment, so remember the following before signing on the dotted line.

Stakeholder Requirements

When looking for a GRC tool, you should first talk to internal stakeholders. Multiple groups within your organization will need this tool, including IT operations, security, disaster recovery, IT audit, general audit department, and corporate compliance.

Conversations with stakeholders will yield insights into every department’s needs and goals. Moreover, you can see how your employees will use the tool. If you spend money on GRC software that ignores features your stakeholders need to do their jobs, you won’t be able to meet your compliance management or enterprise risk management goals.

Size Up Your Business Needs

Choosing a GRC tool requires more than looking at where you’ve been or even where you are right now. You also need to glance at your future.

Perform a risk assessment to determine how to mitigate new risks and how a GRC tool can help you with this goal. Assess the potential legal, financial, and reputational impact of non-compliance.

Create a Strategy

Your compliance stance and business objectives should inform your choice of a GRC platform. Choosing a GRC tool should come after you develop a GRC implementation strategy.

Seek Agility

Your GRC solution must provide features that keep you agile. For example, right now, you may only need SOX compliance capabilities. Still, in the future, you may be required to achieve HIPAA compliance or leverage the COSO framework for broader enterprise risk management. So, the GRC software solution you choose must accommodate those future needs.

A GRC software tool like ZenGRC perfectly matches that need for agility. ZenGRC comes with two levels of seed content: one to help you start using the product and one to assist you grow over time.

Primary seed content involves information already transcribed to the system, allowing you easy access to object creation and tool use. Advanced seed content includes best practices and GRC experts to help you navigate GRC implementation. For example, suppose you’re adding PCI DSS compliance to your repertoire. In that case, you can leverage a vendor risk survey consistent with the standard to assess vendor risks and design appropriate mitigation strategies.

Control Mapping Functionality

The GRC tool must integrate easily with your IT landscape. ZenGRC allows you to focus your internal controls by mapping across standards and regulations. Once you do this, ZenGRC provides a 360-degree view of your compliance processes and shows where your controls overlap.

In addition, it offers a gap analysis feature to see what, if any, work remains. Starting with your basic mapping, ZenGRC makes the compliance and risk management process easier by helping you visualize the next steps.

Look for a Rapid-Deployment Tool

Deployment speed and transition ease should be priorities when researching GRC tools. Assuring that your GRC technology integrates with your current infrastructure is also essential.

ZenGRC offers Jira integration, offering agile movement from your current systems to those you may decide to purchase. Moreover, with RiskOptics’ experts and the tool’s seed content, you can complete deployment in six to eight weeks.

Result: you can get a 360-degree view of your compliance and risk stance in the shortest possible time.

What is PCI Compliance Software?

PCI compliance software helps organizations meet the Payment Card Industry Data Security Standard (PCI DSS) requirements and secure sensitive cardholder data. These solutions provide capabilities to inventory systems handling credit card data, automating security controls, tracking PCI DSS compliance activities, and more.

Key features include building an inventory of all endpoints and databases processing or storing card data, automating access controls and vulnerability management of secure systems, and tracking PCI DSS requirements and compliance tasks.

Robust PCI compliance solutions also monitor credit card data flows, produce compliance reports and evidence for audits, and centralize compliance evidence collection. They automate security policy templates to reduce manual compliance efforts.

PCI software provides transparent visibility into compliance status through dashboards and notifies stakeholders of issues requiring remediation.

Whether deployed on-premises or cloud-based, PCI compliance software helps payment providers, merchants, and service providers continuously meet PCI data security standards. This avoids data breaches and simplifies PCI audits.

What Are The Best PCI Compliance Audit Software Solutions Available?

Some top PCI compliance audit software solutions include:

  • SolarWinds Security Event Manager: Provides log management, event correlation, and PCI DSS reporting to meet compliance requirements. Automates evidence collection and monitoring.
  • Netwrix Auditor: Enables file integrity monitoring, user behavior analytics, and risk analytics for PCI DSS audits. Features pre-built PCI DSS compliance reports.
  • Chef Compliance Automate: Allows automation of security configuration, vulnerability management, and compliance validation against PCI DSS benchmarks. Provides real-time visibility into compliance status.
  • RSA Archer: Manages the entire PCI DSS audit lifecycle, including planning, fieldwork, reporting, and issue tracking.
  • ZenGRC: Enables automated PCI DSS gap analysis, control mapping, risk registers, and audit workflows.

The best solutions provide end-to-end audit lifecycle support, robust PCI DSS coverage, automated control testing, and real-time visibility into compliance status through dashboards and reports. They help streamline and automate PCI audits.

Top Features to Look for in a PCI Compliance Tool

When evaluating PCI compliance software, look for comprehensive control coverage to automate compliance. Robust PCI tools provide automated scanning of card data environments and centralized evidence repositories.

Built-in workflows for streamlining audits and assessments are critical. Customizable policy and procedure templates ensure security standards are implemented.

Role-based access, robust reporting for insight into gaps, integration with security tools, and visualization of card data flows are valuable capabilities.

The right PCI compliance tool reduces manual compliance efforts. It provides audit-ready evidence and transparency into gaps for prompt remediation.

Security teams can leverage these solutions to simplify PCI audits and secure data on-premises or in the cloud.

When evaluating options, look for reasonable pricing, firewall management features, and capabilities like automated Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and Sarbanes-Oxley Act (SOX)  compliance for unified governance and compliance.

The best PCI software delivers tools and visibility to monitor controls and continuously avoid costly breaches.

Choose the Right Tool with ZenGRC

Choosing the right GRC tool allows you to manage risks and meet compliance responsibilities while preparing for the future.

RiskOptics ZenGRC provides a centralized, highly visual environment to meet your GRC needs. As a result, you can manage risk and regulatory compliance with ease. In addition, it eliminates sub-optimal data silos, streamlines workflows, and automates day-to-day tasks.

As a result, leadership has access to all the information necessary to strengthen the organization’s risk and compliance posture and make better decisions that benefit the organization.

Contact us for a free demo for more information about ZenGRC and how it can benefit your organization.

The Experts Guide to Evaluating GRC Tools