Customer Stories
Before RiskOptics, we were Reciprocity with a GRC solution called ZenGRC. Since then we’ve changed our name and developed a more robust software solution called the ROAR Platform that ties compliance and risk together and offers a more strategic way to approach risk management.
However, the way we help our customers has not changed. The customer stories below show how our customers have used ZenGRC to solve compliance and risk challenges. Our goal with ROAR remains the same.
Segment, provider of the one of the world’s leading customer data platforms, was tired of being inefficient. Faced with ballooning work due to a sharp increase in risk assessments and questionnaires from current and potential customers, the organization was tying up valuable resources responding to lengthy and granular questionnaires.
With ZenGRC, we are able to easily customize vendor questionnaires, using a handful of strategic questions to measure risk
When Mixpanel’s security team was tasked with completing its first SOC Audit, the team got it done. While it was successful, it wasn’t exactly efficient, relying on manual processes and spreadsheets.
For our first audit, I acted as the middleman between the auditors and our company’s control owners. It was a constant game of requesting information, managing document formats and figuring out how to securely collaborate.
Discover how Aera Technology, a cognitive automation company, rapidly ramped up its enterprise-level certifications, including SOC, HIPAA and ISO, leveraging automation, one-to-many control mapping and program-wide visibility with ZenGRC.
We wanted to introduce the same agility we bring to customers into our own compliance program. It was time to say goodbye to spreadsheets and embrace a GRC platform to help us quickly ramp and expand.
Discover how Reciprocity’s Onboarding and Implementation Services help customers get up and running in just a few weeks.
The usability and efficiency that ZenGRC provides is outstanding. The seeded content preloaded by Reciprocity’s onboarding team gave us a huge jumpstart. We were able to get up and running in less than 15 days.
Bluegreen Vacations believes in the power of vacation. A leader in vacation ownership, the company’s 222,000+ owners and guests enjoy vacation experiences across a range of exciting destinations.
We were getting the job done, but it was cumbersome, requiring ongoing exchanges with internal staff and auditors to ensure individuals had what was needed to move the audit towards completion.