Survey Finds ZenGRC Very Highly Ranked by Users For Quality of Features and Training, and Ease of Customization and Implementation

SAN FRANCISCO – July 14, 2020 – Reciprocity, the company behind ZenGRC, the industry-leading information security risk and compliance solution, today announced ZenGRC has been named Leader and Gold Medalist in the Info-Tech Research Group SoftwareReviews awards for Governance, Risk and Compliance. Medalists are awarded from the results of the SoftwareReviews Data Quadrant Report, which is based entirely on user review data. Info-Tech’s unbiased ranking methodology uses a data quadrant system to rank products based on a composite satisfaction score averaging four evaluation measures: net emotional footprint, vendor capabilities, product features, and likeliness to recommend.

The Info-Tech SoftwareReviews Data Quadrant Report revealed that users rank ZenGRC very highly across multiple categories:

  • Composite Score
  • Net Emotional Footprint
  • Vendor Capabilities:
    • Breadth of Features
    • Quality of Features
    • Product Strategy and Rate of Improvement
    • Ease of Customization
    • Availability and Quality of Training
    • Ease of Implementation
  • Product Features:
    • Risk Management
    • Policy Management
    • Audit and Compliance Management
    • Vendor Management
    • Asset Management

“We are honored that our customers rank ZenGRC so highly, particularly in the quality of product features and training, and ease of customization and implementation,” said Jordan MacAvoy, Vice President of Marketing at Reciprocity. “We work closely with our customers to ensure we’re setting a high bar and exceeding expectations as their information security risk and compliance solution of choice. These awards from Info-Tech’s SoftwareReviews Data Quadrant Report validate that ZenGRC is successfully meeting a critical need for CISOs and we’re delighting our customers.”

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About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and analyst firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.

By collecting data from real IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

About Reciprocity

Reciprocity’s mission is to turn corporate compliance from a cost center into a valuable strategic asset. Our ZenGRC platform simplifies the way organizations manage information security risk and compliance, and encourages transparency and trusted relationships with key stakeholders. Find out why the world’s leading companies trust ZenGRC at

Reciprocity, ZenGRC, and ZenConnect are trademarks and registered trademarks of Reciprocity in the United States and other countries. All other brand names, product names, or trademarks belong to their respective owners. © 2020 Reciprocity. All rights reserved.

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